TRAFFICWARE, A CUBIC COMPANY
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RMA Request

RETURNED MATERIALS AUTHORIZATION REQUEST
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Trafficware customers seeking to request repair service for items that are in or out of warranty can submit a Returned Material Authorization (RMA) request. Requests are typically reviewed within one business day. Once the item has been reviewed, you will receive an email with instructions on how to return the item or items for repair. Each shipment is assigned a RMA number that is used to track items throughout the repair process.

The cost to service items that are out of warranty will be evaluated and quoted prior to beginning the repair. A minimum handling charge of $75 will be assessed for each out of warranty item that is sent in for repair.



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  • Home
  • About
    • Company
    • Partners
    • News & Events
  • Connected Vehicle
    • TidalWave
    • Smart Cities Leadership
  • Software
    • ATMS >
      • ATMS Support
    • SynchroGreen
    • SCOUT
    • Signal Performance Measures
  • Synchro
    • Synchro Studio
    • Additional Modules >
      • Warrants
      • TripGen
    • Synchro Store
    • Synchro Studio Support
    • Blog
  • Hardware
    • Cabinets
    • Cabinet Accessories
    • Controllers
    • Detection
    • Peripherals
    • Signal Equipment
  • Resources
    • Events
    • Collateral Library
    • Trafficware Blog
    • Distributor Resources
    • RMA REQUEST
    • Request MIBS
  • Careers
  • Contact Us
    • Request Support
    • Locate Your FAE
    • Sales & Distribution Contacts